rental, Return, and Refund Policy

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POLE RENTALS:

HOW TO EXCHANGE SEASONAL RENTAL POLES:

POLE EXHANGE IS $20 FOR EACH EXCHANGE PLUS ANY POSITIVE INCREASE IN RENTAL COST.  EXAMPLE:  TRADE IN A 12' 7" FOR A 13' 1" WOULD BE $20 + $5 DIFFERENCE BETWEEN THE CURRENT POLE AND THE TRADE IN POLES RENTAL COST FOR A TOTAL COST OF $25.

RENTERS' RESPONSIBILITY:

THE RENTER ASSUMES ALL RESPONSIBILITY OF THE POLE VAULT POLES AND ASSUMES ALL THE RISKS ASSOCIATED WITH POLE VAULTING.   MAVEN POLE VAULT LLC AND ITS ASSOCIATES WILL NOT BE HELD LIABLE FOR ANY DAMAGES ASSOCIATED WITH THE POLE VAULT POLES RENTED.   THE RENTER IS RESPONSIBLE FOR THE PICK-UP AND RETURN OF ALL POLE VAULT POLES.

THE RENTER IS RESPONSIBLE OF THE CARE AND MAINTENANCE OF THE POLES WHILE THEY ARE IN THE RENTER’S POSSESSION. IF FOR ANY REASON A POLE IS DAMAGED, SCRATCHED, BROKEN, LOST, RENDERED UNSAFE, DEEMED UNSAFE ETC. WHILE IN YOUR CARE, UNDERSTAND THAT YOU ARE RESPONSIBLE FOR FINDING THE MEANS TO REPLACE THE COST OF THE POLE. IF THE POLE IS DAMAGED, CONTACT US IMMEDIATELY.

(414) 429-0929.  IF POLES ARE NOT RETURNED ON THE RETURN DATE SPECIFIED/LISTED, A $100.00 FEE PER POLE WILL BE IMPOSED. IF THE POLES ARE NOT RETURNED WITHIN 10 DAYS OF THE RETURN DATE, THE RENTER WILL BE CHARGED FOR THE POLES FULL REPLACEMENT PRICE AND INCLUDE SHIPPING CHARGES

PURCHASED POLE RETURNS:

PURCHASED VAULTING POLES  MAY BE RETURNED WITHIN ONE WEEK OF THE DELIVERED DATE FOR A FULL REFUND OF THE PURCHASE PRICE OF THE POLE.  SHIPPING COSTS SPECIFIED ON THE ORDER WILL NOT BE REFUNDED.  THE BUYER IS RESPONSIBLE FOR ANY AND ALL SHIPPING COST FOR THE RETURN AND MUST RETURN THE POLE TO MAVEN POLE VAULT LLC BUSINESS ADDRESS.